I am a seasoned professional with extensive experience in Service Transition, Quality Management, Training, and Service Delivery. Over the years, I have successfully led cross-functional teams across diverse domains including Banking, Insurance, Education, BFSI, Retail, Manufacturing, NGOs, and Real Estate. My work spans global operations across Europe, the US, Canada, and India, supporting prestigious organizations such as the British Council and Barclays. I specialize in implementing scalable processes, ensuring quality compliance, and delivering impactful training interventions that drive performance and customer satisfaction. My leadership style emphasizes collaboration, innovation, and continuous improvement, resulting in consistent delivery excellence. With a strong understanding of industry-specific needs, I bring strategic insight and hands-on experience to every engagement, enabling organizations to meet their business goals effectively.