Results-driven professional with extensive experience in the BFSI sector, specializing in customer relationship management, team leadership, regulatory compliance, and operational excellence. I have consistently demonstrated the ability to drive business growth, streamline operations, and uphold strict adherence to financial regulations. My expertise includes managing client portfolios, enhancing service delivery, and fostering strong customer relationships. I have a proven track record in mentoring teams, conducting impactful training programs, and offering freelance auditing services to strengthen internal controls. With a deep understanding of industry standards and regulatory frameworks, I am committed to delivering high-quality performance, improving operational efficiency, and supporting organizational goals through strategic planning and execution in the banking and financial services domain.